Job Description

Railway Parade, Burwood, NSW, 2134, AUSTRALIA

n

Hospitality | Pub Environment | Casual - Inner West area

n

We are looking for an energetic, reliable and customer-focused Casual Bar & Gaming Attendant to join our hospitality team.

n

This is a hands‐on role suited to someone who enjoys working with people, thrives in a busy pub environment and can provide consistently friendly and professional service across both bar and gaming operations.

n

Previous bar or gaming experience is highly regarded; however, we are also open to applicants with the right attitude who are willing to learn.

n

About the Role

n

As a Bar & Gaming Attendant, you will be responsible for delivering a welcoming and professional experience to customers while assisting with the day-to-day operation of the venue.

n

Providing friendly and efficient bar service

n

Preparing and serving beer, wine, spirits and basic mixed drinks

n

Operating POS systems and handling cash/EFTPOS transactions

n

Providing attentive customer service within the gaming area

n

Assisting customers with gaming‐related enquiries where appropriate

n

Maintaining presentation and cleanliness of bar and gaming areas

n

Restocking bars, fridges and service areas throughout shifts

n

Completing routine cleaning and venue presentation duties

n

Following venue cash‐handling and security procedures

n

Monitoring the venue environment and escalating concerns to management

n

Complying with Responsible Service of Alcohol and Responsible Conduct of Gambling requirements

n

Following venue policies, procedures and management direction

n

Working collaboratively with managers and other team members during busy periods

n

To be considered for the role, applicants must:

n

Hold a current RSA Competency Card

n

Hold current RCG / Advanced RCG competency requirements applicable to the role, or be willing to obtain them prior to commencing employment

n





Have a strong customer‐service mindset and skilled attitude

n

Be confident communicating with a wide range of customers

n

Be reliable, punctual and able to work effectively as part of a team

n

Be comfortable working in a fast‐paced hospitality environment

n

Demonstrate good attention to detail, particularly when handling cash and transactions

n

Be willing to follow venue procedures, compliance requirements and management directions

n

Have availability across a mixture of evenings, late nights, weekends and public holidays

n

Have appropriate Australian working rights

n

Highly Regarded

n

The following would be advantageous but are not essential:

n

Previous bar, pub, club or gaming experience

n

Previous experience working with gaming machines or gaming‐floor operations

n

Cocktail or mixed‐drink experience

n

Experience using hospitality POS systems

n

Cash‐handling and cashier experience

n

Experience working late‐night hospitality shifts

n

Knowledge of responsible gambling and licensed venue procedures

n

What We're Looking For

n

We're looking for someone who:

n

Naturally engages with customers rather than waiting to be approached

n

Has a positive, approachable personality

n

Can remain calm and professional during busy periods

n

Takes pride in keeping their work area clean and organised

n

Understands the importance of compliance within a licensed venue

n

Is comfortable taking initiative while also knowing when to escalation an issue to a manager

n

Wants to become part of a reliable and supportive venue team

n

What We Offer

n

Casual hospitality employment with varied shifts

n

Bar and gaming experience within a busy pub environment

n

On-the-job training and ongoing development

n

Opportunities to develop across different areas of venue operations

n

Supportive management and team environment

n

Potential for additional shifts for reliable and high-performing team members

📌 CASUAL BAR/GAMING ATTENDANTS (Burwood)
🏢 The Glen Hotel Pty
📍 Burwood