Job Description

Treehouse Early Learning Marsden – Marsden QLD

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Are you an experienced early childhood professional who loves being organised, supporting families and educators, and being part of the day-to‐day life of a busy centre?

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We are looking for a full-time Administration & 3IC to join our team at Treehouse Early Learning Marsden.

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This is a unique combined role that offers the best of both worlds - dedicated administration time each day, while still being actively connected to our children, educators and centre operations.

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You will work closely with the Director and leadership team and play an important role in helping our service run smoothly, supporting our families and being a reliable point of support for our educators.

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Are you an experienced early childhood professional who loves being organised, supporting families and educators, and being part of the day-to‐day life of a busy centre?

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We are looking for a full-time Administration & 3IC to join our team at Treehouse Early Learning Marsden.

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This is a unique combined role that offers the best of both worlds - dedicated administration time each day, while still being actively connected to our children, educators and centre operations.

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You will work closely with the Director and leadership team and play an important role in helping our service run smoothly, supporting our families and being a reliable point of support for our educators.

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About the Role

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This is a full-time, 5-day-per-week role, working 7.5 hours per day.

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Your day will generally include:

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- Approximately 4 - 5 hours of administration and operational responsibilities
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- Approximately 2.5 - 3.5 hours supporting within the centre and on the floor
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- Additional floor support when required based on staffing, ratios and the needs of the service
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Because this is an important leadership and operational role, flexibility is essential. You will need to be available to work a range of start and finish times depending on the needs of the centre.

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This is not a traditional office-only position. We are looking for someone who enjoys administration but also values being visible, involved and connected with the children, families and educators around them.

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What You'll Be Doing

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Your administration responsibilities will include:

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- Managing enrolment enquiries, waitlists, tours and family onboarding
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- Supporting families with enrolments, bookings and general enquiries
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- Managing family accounts, fees and account enquiries
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- Assisting with CCS administration
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- Following up outstanding accounts where required
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- Maintaining accurate enrolment and centre records
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- Managing emails, phone enquiries and general correspondence
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- Preparing documentation, notices, reports and family communications
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- Supporting casual bookings and changes to enrolments
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- Assisting with excursions, incursions, events and additional programs
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- Supporting the overall organisation and day-to-day administration of the centre
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Your leadership and operational responsibilities will include:

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- Working closely with and supporting the Director
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- Providing day-to-day support and guidance to educators
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- Assisting with room movements, staffing, breaks and operational needs
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- Supporting educator-to-child ratios across the service
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- Acting as a Responsible Person when required
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- Supporting educators with professional practice and service expectations
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- Helping maintain high standards of supervision, safety and compliance
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- Supporting the implementation of policies and procedures
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- Assisting with National Quality Framework and regulatory requirements
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- Helping solve day-to-day challenges as they arise
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- Maintaining positive relationships with children, families and educators
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- Stepping onto the floor and supporting rooms when needed
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Why You'll Love Working With Us

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At Treehouse Early Learning Marsden, we believe that a strong centre starts with a strong team.

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We want our educators and leaders to feel supported, appreciated and genuinely part of the service.

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When you join our team, you will have:

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- A role where you can make a genuine difference every day
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- Dedicated administration time rather than trying to complete everything while on the floor
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- The opportunity to be part of the centre leadership team
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- Close support and collaboration with the Director
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- Opportunities to develop your administration, leadership and operational experience
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- The ability to contribute ideas and help improve centre systems and processes
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- A workplace where teamwork and communication are valued
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- Regular staff celebrations, appreciation events and team-building opportunities
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- The chance to build meaningful relationships with our children and families
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- A varied role where no two days are exactly the same
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We are continually working to create a positive workplace where our team feels recognised for the significant work they do.

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We want someone who will feel comfortable bringing ideas forward, getting involved and becoming a valued member of our Treehouse community.

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Who We're Looking For

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We would love to meet someone who is:

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- Organised, confident and proactive
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- Approachable and professional
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- Friendly and welcoming with families
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- Able to build positive relationships with educators
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- Comfortable taking initiative and making decisions
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- Able to manage competing priorities
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- Flexible and willing to help wherever needed
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- Calm and solution-focused in a busy environment
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- Someone who enjoys being part of a team rather than working separately from it
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You will ideally:

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- Hold a Diploma of Early Childhood Education and Care or higher
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- Have previous experience working in an early childhood service
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- Have leadership or senior educator experience
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- Have experience with childcare administration, enrolments and family accounts
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- Have an understanding of CCS administration
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- Have a sound understanding of the National Quality Framework, National Regulations and National Quality Standards
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- Have strong computer and communication skills
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- Be confident using childcare management systems
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- Be available to work 5 days per week
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- Have flexible availability across the centre's operating hours
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- Experience using Xplor, TANDA and Storypark preferred but not required
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If you are looking for a role where you can grow your leadership experience, use your administration skills and still remain connected to children, families and educators, this could be the perfect next step for you.

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We are looking for someone who wants to become part of our team, contribute to our centre and grow with us.

📌 Administration/3IC (Queensland)
🏢 Treehouse Early Learning Marsden
📍 Queensland