You will join the Front Office team at Garden City Hotel, BW Signature Collection and help deliver effortless guest experiences. This position is available on either a part time or casual basis, offering flexibility to suit your lifestyle.

Key responsibilities

Greet and welcome guests in a friendly and professional manner

Manage check-ins, check-outs, and reservations

Handle guest enquiries, requests, and complaints promptly

Process payments and maintain accurate guest accounts

Coordinate with housekeeping and maintenance teams to ensure room readiness

Maintain a clean and organised front desk area

Assist with general administrative duties as required

About you

Minimum 1-2 years previous experience in a hotel reception or customer service role preferred

Strong communication and interpersonal skills

High level of organisation and attention to detail





Ability to multitask and remain calm under pressure

Flexible availability across a 7-day roster, including weekends, evenings, and public holidays

Must be available to work mixed day and evening shifts

Experience with hotel PMS systems (Opera)

About us

Garden City Hotel, BW Signature Collection is conveniently located in Narrabundah Canberra and welcomes a diverse mix of business and leisure travellers.

Your application will include the following questions:

- How many years' experience do you have as a Hotel Receptionist?

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📌 Hotel Receptionist (Canberra)
🏢 Garden City Hotel Canberra
📍 Canberra