You will be responsible for coordinating and hosting Chef's Table experiences, pie-making classes and occasional on and off-site events, working closely with chefs and front-of-house team. This is a wide-ranging role that combines customer service, event administration and hands-on event hosting, ensuring every guest enjoys a seamless and memorable experience from their initial invitation through to the end of each event.
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Key responsibilities
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- Managing bookings, invitations and guest RSVPs
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- Preparing menus, signage and place cards
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- Responding to customer enquiries and securing reservations
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- Collecting dietary requirements and communicating them to the team
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- Setting up event spaces before service
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- Greeting and hosting guests throughout their experience
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- Assisting with food and beverage service during Chef's Tables and events
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- Presenting dishes and sharing menu highlights with guests
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- Providing wine and beverage service
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- Maintaining a clean, organised service area
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About you
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- Friendly, confident and genuinely enjoys working with people
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- Highly organised with excellent attention to detail
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- Comfortable managing bookings and customer enquiries
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- Calm and professional in a busy hospitality environmentA strong communicator who works well within a team
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- Passionate about creating exceptional customer experiences
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- Section waiter experience is essential
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- Unrestricted Australian working rights (no student visas)
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- Casual hourly position
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- Approximately three regular event days per week, with opportunities for additional shifts
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- Hands-on training provided
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- Opportunity to work closely with a passionate and supportive team
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- A unique role focused on premium hospitality experiences
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- Opportunities for the role to grow as events and businesses continue to expand
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- Staff discounts and team benefits
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- Espresso coffee and a daily team meal
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- Free onsite parking
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About us
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Wonder Pies and Traderne operate multiple businesses and regularly attend major events in Melbourne. We are looking for a friendly, organised and customer-focused team member to coordinate and host our Chef's Table events, pie-making classes and other customer experiences.
📌 Customer Service & Events Administrator (Victoria)
🏢 The Newlands Quarter
📍 Victoria
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