Our client is a well-loved wildlife and nature-inspired toy brand, trusted by families across Australia, Recent Zealand and Asia for products that spark curiosity about the natural world.
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They're expanding their digital footprint, and they're after an experienced Ecommerce Account Specialist to drive growth across their online, Direct to Consumer and Amazon partnerships.
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You'd be the one keeping the engine running, owning the day-to-day data and admin that underpins the whole ecommerce operation, while spotting the next opportunity to grow it.
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What you'll be doing:
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- New channels. Identify and secure new e-commerce opportunities and distribution channels
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- Partner management. Run performance reviews and business planning with digital partners
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- Listings & content. Manage product listings, content, pricing and inventory across wholesale online platforms
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- Digital shelf. Optimise product discovery and conversion across every platform
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- Campaigns. Coordinate promotional campaigns and seasonal merchandising
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- Brand consistency. Keep brand presentation and compliance on point across all digital platforms,
working closely with the international marketing team on assets and content
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- Reporting. Track KPIs — sales, conversion, traffic, margin — and turn them into data-driven recommendations
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- Forecasting. Support demand forecasting and inventory planning, and keep an eye on competitor activity and market trends
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What you'll bring
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- 3+ years' experience in e-commerce account management, online sales or wholesale digital channel management
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- A proven track record managing online wholesale accounts or e-commerce platforms
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- Strong proficiency with e-commerce platforms — Shopify, Amazon Business, online marketplaces
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- Advanced Excel skills for data analysis, reporting and forecasting
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- A self-motivated, analytical mindset and the ability to work autonomously
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Nice to have
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- Experience with third-party marketplace management platforms
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- Knowledge of wholesale and DTC distribution models
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- Familiarity with CRM systems
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- An understanding of SEO, digital merchandising and content optimisation
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Ideally this role is based in Brisbane, but can be done remotely from Sydney or Melbourne.