We are looking for a Claims Assistant to support our Workers' Compensation Claims team. This role may interest you if you are studying and/or qualified in Insurance, Administration, Business, Allied Heath, Psychology, Social Work (or similar disciplines). Alternatively, if you are looking to re-enter the workforce this too may be good opportunity. You don’t have to have insurance, claims or corporate work experience, but a passion for learning, dedication to service and a motivated disposition. We offer learning and career pathways and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available. Ensuring all customers receive the support and guidance they required for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims operations. Supporting the claims teams by completing and sending letters, arranging medical appointments, conducting appointment reminders, sending emails and other administrative duties. Utilising Worksafe and Gallagher Bassett systems and programs for records keeping, file notes and contacts. Assisting in ensuring documentation is able to be released to parties,
including redacting and creating relevant documents using adobe. Ensuring compliance with strict timeframes as provided by WorkSafe Work amongst a team to ensure emails are actioned as is required documentation to support the broader team.
About you A passion to service customers High attention to detail Time management and organisational skills Great communications skills PC literacy and Microsoft Office experience Minimum completion of Year 10 secondary school studies
What we can offer you
- Attractive remuneration packaging & hybrid work arrangements including Work from Home post training
- Paid Parental Leave to support your family life
- Reproductive leave
- A friendly, collaborative and supportive working setting
- Opportunities for ongoing education and development, as well as career progression
- Corporate health insurances discounts, wellness programs and additional leave options
- Discounts and cash-back offers from hundreds of retailers
- Birthday leave - take a day off during your birthday month as a gift from GB!
you must have the right to live and work in Australia at the time of application.
Entry Level Claims Assistant • Melbourne, Australia