New short-term opportunity for an experienced Receptionist in North Brisbane. Your new company Hays is partnering with a well-regarded healthcare service provider seeking an experienced Administration Officer & Receptionist to support a busy Allied Health clinic. This opportunity is ideal for a customer-focused administrator who enjoys working in a quick-paced environment and delivering exceptional service to clients and healthcare professionals.

What you’ll need to succeed

- Previous experience in a reception, administration, customer service, or medical administration role
- Strong communication and interpersonal skills
- Excellent organisational skills and attention to detail
- Ability to manage competing priorities in a busy environment
- Confidence using databases, Microsoft Office, and appointment scheduling systems
- Experience within healthcare, allied health, medical, or community services environments will be highly regarded

Client Service

- Welcoming clients and providing a professional front-of-house experience
- Managing inbound phone calls and responding to client enquiries
- Monitoring shared inboxes and call registers, ensuring timely follow-up
- Promoting Allied Health services and providing information to clients
- Liaising with medical practitioners,



allied health professionals, and health funds
- Escalating enquiries and requests to the appropriate team members when required
- Managing client feedback and maintaining positive client relationships
- Scheduling appointments and coordinating clinician calendars

Administration

- Processing payments, receipts, invoicing, and third-party billing
- Maintaining banking records and completing daily reconciliations
- Assisting with weekly banking activities
- Updating and maintaining accurate client records and databases
- Reviewing clinician schedules and actioning booking requests
- Managing payment schedules and membership records
- Processing DVA and related service invoicing
- Ordering office and clinic supplies
- Assisting with the overall presentation and organisation of the clinic

What you’ll get in return

- Attractive hourly rate
- Part‑time hours, Tuesday to Friday, 8:00am to 4:00pm
- Initial 2-week assignment with immediate commencement and potential to extend
- Opportunity for extension based on business requirements
- Potential pathway into a permanent full‑time position
- Supportive and collaborative team environment

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📌 Allied Health Administration Officer & Receptionist (Queensland)
🏢 Rashi Joshi
📍 Queensland