Grosvenor Engineering Group is a trusted building services partner to some of Australia's and New Zealand's most prominent property portfolios.
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With 21 branches across ANZ and more than 830 dedicated professionals, we deliver innovative solutions and long-term value across essential building services.
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Due to continued growth, we are seeking an experienced Service Coordinator / Scheduler to join our Melbourne team based in Keysborough.
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About the Role
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This is a fast-paced coordination and scheduling role where you will be responsible for planning and managing the workloads of field technicians and subcontractors, ensuring works are delivered safely, efficiently and on time.
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You will act as the central link between clients, technicians, subcontractors and project leaders, helping to keep projects running smoothly from initial scheduling through to completion.
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Key Responsibilities
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- Coordinate and schedule works for technicians and subcontractors across multiple projects and service activities
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- Manage changing priorities, urgent requests and scheduling conflicts to minimise disruption
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- Prepare and maintain project documentation, permits, SWMS and compliance paperwork
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- Raise purchase orders and manage work orders for suppliers and subcontractors
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- Coordinate labour, materials and resources to maximise productivity
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- Monitor work in progress and provide regular updates to clients and internal stakeholders
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- Maintain accurate records and documentation within company systems
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- Identify opportunities to improve processes and workflow efficiencies
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- Build strong relationships with clients while providing exceptional service and support
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About You
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To be successful in this role, you will have:
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- Previous experience in work coordination, scheduling, service coordination, maintenance planning or a similar role (essential)
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- Experience coordinating field-based technicians, tradespeople or subcontractors
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- Strong organisational skills with the ability to prioritise multiple tasks and deadlines
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- Confidence using Microsoft Office and business management systems
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- High attention to detail and strong administrative capability
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- Ability to work independently while contributing to a collaborative team workplace
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Experience within fire services or trade-based industries will be highly regarded.
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Why Join Grosvenor?
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- Join a leading ANZ building services organisation with over 830 employees
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- Secure, long-term career opportunity within a growing business
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- Supportive and collaborative team culture
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- Ongoing training and professional development
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- Work with some of Australia's most significant commercial property portfolios
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📌 Service Coordinator - Fire (Victoria)
🏢 Grosvenor Engineering Group
📍 Victoria
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