A large-scale, multi-customer 3PL operation in the Logan area is seeking an experienced Operations Manager to lead end-to-end warehouse performance across several customer contracts within a high-volume distribution centre environment.
This is a site leadership role with full accountability for people, service delivery, inventory integrity, financial performance and continuous improvement. You will play a critical role in shaping site culture, driving operational discipline and ensuring commercial and customer outcomes are consistently achieved.
The Role
Reporting to the Site Manager, you will oversee daily operations across inbound, outbound and inventory functions while leading frontline leadership teams.
Key responsibilities include:
- Leading multiple operational teams including supervisors, team leaders, operators and labour hire
- Owning service performance across several customer contracts, ensuring KPIs and SLAs are met or exceeded
- Driving strong inventory management practices, stock accuracy and loss prevention controls
- Managing labour planning, workforce structure and cost control in line with budget targets
- Contributing to site P&L; performance, productivity improvement and margin optimisation
- Embedding a strong safety culture and ensuring compliance with WHS and environmental standards
- Partnering with customers to support operational reviews and continuous improvement initiatives
- Leading performance management, coaching and capability development across your teams
About You
- Significant experience leading warehouse (ideally 3PL) operations within a high-volume environment
- Demonstrated success managing multiple customer contracts and service outcomes
- Strong commercial acumen, with exposure to budget management and cost control
- Proven people leadership capability, including leading leaders
- Solid understanding of inventory management principles and operational reporting
- Working knowledge of industrial relations frameworks and enterprise agreements
- A practical, data-driven approach to problem solving and operational improvement
What’s on Offer
- $120,000–$145,000 + bonus potential
- Operational leadership role with multi-contract accountability
- Prospect to influence culture, performance and commercial outcomes
- Stable, large-scale 3PL environment in the Logan area.