We are seeking a friendly, organised and professional Cardiology Receptionist to join our practice working 3-4 days per week. This role is ideal for someone who enjoys working with patients, supporting clinicians and keeping a busy practice running smoothly. You will be the first point of contact for patients and referring practices, providing a welcoming experience while managing appointments, enquiries, billing and general administration. There is potential for the role to transition into a full time role for the right candidate.
Key responsibilities n
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- Greeting patients warmly and providing exceptional customer service.
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- Managing a busy multi line phone system and appointment enquires via email, phone and in person.
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- Scheduling, confirming and coordinating cardiology appointments and investigations.
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- Managing patient records accurately and maintaining confidentiality at all times.
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- Processing Medicare, DVA, private billing and EFTPOS payments where required.
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- Liaising with Specialists, clinical staff, referring doctors and external providers.
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- Preparing and distributing correspondence and reports
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- Banking, EFTPOS reconciliation and general admin duties
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- Maintaining a professional,
tidy and welcoming reception and waiting area.
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About you nn
- Experience in a specialist practice, cardiology practice or busy healthcare setting will be an advantage.
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- Experience using medical practice software (Clinic to Cloud is highly regarded but not essential)
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- Excellent communication skills and a professional telephone manner.
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- Strong attention to detail, time management and organisational skills.
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- Ability to multitask, prioritise and remain calm in a busy environment.
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- Confident computer skills and familiarity with medical practice software.
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- A reliable team player with a positive attitude and willingness to learn.
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What we offer nn
- A supportive and qualified specialist medical team.
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- A rewarding role where your organisation and care make a real difference to patients.
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- Training and support in practice systems and cardiology-specific administration.
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- A respectful workplace culture focused on quality care, teamwork and professionalism.
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- Permanent part time available, depending on the successful applicant.
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📌 Medical Receptionist (City of Gold Coast)
🏢 John Flynn Cardiology
📍 City of Gold Coast
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