NV1 or NV2 Security Clearance Required

Keep critical technology running where reliability matters most.

As a Technical Field Engineer supporting a federal government client in Canberra, you'll play a key role in maintaining secure, reliable, and mission-critical technology environments. Working onsite, you'll support end users and infrastructure across desktop, laptop, printer, hardware, software, and networking technologies.

This role offers excellent exposure to a variety of technologies while developing valuable field engineering and customer engagement skills.

What You'll Do

- Provide onsite technical support for desktop, laptop, printer, and peripheral devices.
- Investigate, diagnose, triage, and resolve technical issues in a deskside support environment.
- Install, configure, maintain, and troubleshoot hardware, software, and network-related components.
- Support users within a corporate Windows environment.
- Perform printer installation, deployment, configuration, and disposal activities.
- Build, upgrade, and diagnose PCs and associated hardware.
- Deliver a high level of customer service and maintain customer satisfaction throughout every interaction.
- Contribute to a secure, reliable, and high-performing technology environment for a federal government client.





What You'll Bring

- Minimum 6 months' experience in a deskside support setting.
- Experience with fault investigation, triage, and issue resolution.
- Knowledge of desktop support, server support, hardware, networking, and software troubleshooting.
- Strong hardware diagnostic and PC build/upgrade capabilities.
- Experience with printer deployments and support activities.
- Test and Tag experience is highly regarded.
- Excellent communication and customer service skills.
- Current Driver's Licence.
- NV1 or NV2 Australian Security Clearance (mandatory).

Why Join Us

This role provides the opportunity to build practical technical expertise while working in a highly secure and professional environment.

You’ll gain exposure to a wide range of technologies, strengthen your troubleshooting capabilities, and develop valuable customer-facing experience that can support future career growth within field services and technical support.

If you enjoy variety, hands-on problem-solving, independence, and making a direct impact on users and business operations, this role offers an excellent platform to further your field engineering career.

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📌 Technical Field Engineer/ (Canberra)
🏢 Unisys
📍 Canberra