22 Sep
|
Jetstar Airways
|
Victoria
22 Sep
Jetstar Airways
Victoria
Job Description
Jetstar Airways in Melbourne is seeking a Senior Customer Advocacy Specialist to lead complex, high-risk customer disputes and investigations, including matters involving tribunals and regulators. The role is based at Collins Street head office and demands empathy, resilience, and qualified problem-solving.
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You will investigate thoroughly, communicate outcomes clearly with customers and regulators, prepare submissions for hearings, and represent Jetstar at external proceedings when required,
📌 Senior Customer Advocacy & Disputes Specialist (Victoria)
🏢 Jetstar Airways
📍 Victoria