At Criterion, we don’t just offer jobs—we build careers. As a fast-growing, family-owned company with over 40 years in the industry, we take pride in delivering high-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories to the commercial and residential building sectors.
Our Leichhardt branch is a bustling hub near Sydney CBD, combining warehouse operations with a busy Trade Desk. We’re looking for a hands-on, customer-focused multitasker to join our team - someone who thrives equally in the warehouse and on the front lines with customers.
Why You’ll Love This Hybrid Role
This is your chance to diversify your skills in a dynamic environment where no two days are the same. You’ll split your time between:
Warehouse operations – Cutting materials, managing stock, and maintaining a protected workspace.
Trade Desk customer service – Assisting builders, architects, and tradespeople with orders, quotes, and product advice.
Ideal for candidates who:
Enjoy both physical work and customer interaction
Want to build long-term skills in logistics and sales support
Thrive in a fast-paced, team-driven environment
What You’ll Be Doing
Warehouse Core Duties
- Operate machinery to cut materials to length (full training provided)
- Maintain organized stock bays and a clean, safe workspace
Trade Desk Responsibilities
- Assist customers with orders, pickups, and product inquiries
- Provide basic technical advice on partitioning systems and hardware
- Keep retail displays fully stocked and customer-ready
- Work with sales, logistics, and manufacturing teams to resolve issues
- Step in to support either area during peak times
What You’ll Bring
- Physical stamina – Handle materials and be on your feet all day
- Customer service mindset – Friendly, patient, and solution-oriented
- Attention to detail – Precision in cutting materials and processing orders
- Team player attitude – Willing to pivot between warehouse and desk duties
No prior machinery experience? We’ll train you!
What’s in It for You?
- Competitive hourly rate (starting at $35p/h base + super + bonuses) – Competitive pay for your dual-role skills
- Skills development – Master machinery operation AND customer service
- Full uniform provided – Dress for the job with quality gear
- Supportive team – Work with people who’ve got your back
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📌 Warehouse Assistant/ Customer Service (New South Wales)
🏢 Criterion Industries
📍 New South Wales
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