We are seeking a detail-oriented Client Services Officer to join the Moore Migration division in our Adelaide office. This is an ideal chance for someone who enjoys working in a professional services environment, takes pride in producing accurate work and is confident providing reliable administrative support across a varied client portfolio.
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About us
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Moore Australia is a network of independent firms who provide audit, accounting, tax and business advisory services to various clients. We are mid-market specialists, offering personalised service and deep local market knowledge, supported by a leading national and international network.
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The Moore Migration division supports clients across a range of migration matters, working closely as a team to ensure client files, documentation and correspondence are managed accurately and efficiently throughout the process.
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About the role
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As our Client Services Officer, you will work closely with our Migration Agents to provide high-quality administrative and client service support, helping ensure client matters are managed accurately, efficiently and in a timely manner. Working across a varied portfolio, you will support client engagement, documentation and file management while taking ownership of your workload and contributing to the smooth progression of migration matters.
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Your key responsibilities will include, but not be limited to:
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- Supporting client engagement and assisting with the progression of migration matters
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- Attending client meetings and preparing clear and accurate file notes
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- Drafting client correspondence, emails and documentation for review
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- Coordinating the preparation and collation of documents required for migration matters
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- Liaising with clients and internal stakeholders to follow up information and support the timely progression of matters
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- Maintaining accurate and up-to-date client files, records and documentation
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A varied, hands‐on opportunity to build your career within a migration consultancy, offered part-time across three to four days per week with scope for hours to increase.
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About you
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The successful candidate will have previous experience in a client services, administration, legal support or similar role. Experience within migration, conveyancing or another legal services environment will be highly regarded.
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You will be organised, reliable and committed to providing a high level of service to clients. Strong communication and administrative skills, excellent attention to detail and the ability to manage competing priorities while working both independently and as part of a team will be important for success in the role.
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Confidence using Microsoft Office and experience with LEAP, Migration Manager or another legal or professional services practice management system will also be highly regarded.
📌 Client Services Officer - Migration (South Australia)
🏢 Moore Australia
📍 South Australia
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