Paddock to Port is a Container Management & Transport business based in the western suburbs of Melbourne. We offer a range of services for our clients, from container management to quarantine and warehousing.
n
About the Role
n
We are currently looking for a super motivated and relationship-focused Bookings Co-ordinator – Container Transport to join our transport team. In this role, you'll be responsible for co-ordinating bookings and managing customer relationships. You'll work closely with our fleet allocation team to deliver exceptional customer service.
n
Key Responsibilities
n
n
- Manage emails, transport and freight bookings (data entry) and customer enquiries
n
- Provide courteous, helpful and professional service to our customers at all times
n
- Build and maintain strong, long-term relationships with existing clients
n
- Act as the primary point of contact for customer enquiries and support
n
- Coordinate with internal teams to ensure timely and accurate delivery of transport services
n
- Monitor client satisfaction and proactively resolve issues
n
- Maintain accurate customer records using the CRM system
n
n
About You
n
n
- Previous experience in the transport industry in bookings and customer services
n
- A proactive attitude with solid problem-solving skills
n
- High attention to detail
n
- Highly organised with strong time management skills
n
- Proven ability to multi-task
n
- Commercial awareness with a customer-first approach.
n
- Proficiency in Microsoft Office and CRM systems.
n
📌 BOOKINGS CO-ORDINATOR - Container Transport (Victoria)
🏢 Paddock to Port
📍 Victoria
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.