Office Assistant/Customer Service Representative

Mayner & Cochran is Canberra's go-to appliance repair specialist, servicing a range of major brands across the region. We're a small, close-knit team looking for an organised, people-focused Office Assistant to keep our busy service office running smoothly.

What you'll be doing

- Taking and coordinating incoming service requests
- Scheduling service calls and liaising directly with customers
- Assigning and dispatching technicians across Canberra and surrounding areas
- Tracking job progress, keeping customers updated, and resolving issues as they come up
- Liaising with suppliers and warranty providers to keep the customer experience seamless

What we're looking for





- Strong communication and people skills — you'll be the first point of contact for our customers
- Sharp organisational skills and the ability to juggle multiple jobs at once
- Comfortable learning new systems and processes
- No experience necessary — if you've got the right attitude, we'll train you up

Why work with us

- Small team — you're not a number, and you'll actually be trained rather than thrown in the deep end
- Full-time role with stable, predictable hours
- Genuine prospect to grow into the role as the business grows
- Join a well-established local business with a loyal customer base

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📌 Office Assistant/Customer Service Representative (Canberra)
🏢 Maynerchran
📍 Canberra