Mt Gravatt Community Centre Inc is a community-led, not-for-profit organisation delivering a range of services and programs that support people and strengthen our local community.

We are looking for an organised, capable and people-centred Employment & Training Programs Coordinator to coordinate two programs that help people build skills, gain qualifications and move into employment.

The role

This is a hands-on role where you'll work alongside participants from their first enquiry through to achieving their training and employment goals.

You’ll be responsible for:

Recruiting participants, coordinating promotional activities, conducting intakes and managing enrolments

Supporting participants throughout their qualification and helping them stay engaged and make progress

Delivering employment readiness training, including resumes, job searching and interview skills

Supporting participants to identify and pursue suitable employment opportunities

Liaising with employers, training providers, community organisations and other partners

Coordinating program activities, schedules and requirements

Maintaining accurate participant records, case notes and documentation

Completing reporting and meeting program and funding requirements

Working towards participant, training and employment targets and KPIs

The role combines people, program delivery and project coordination. You'll have responsibility for coordinating your programs end to end, from participant recruitment and program delivery through to reporting, targets and outcomes. You'll need to be someone who can build trust and provide practical support while also taking ownership of recruitment, program activities, administration, reporting,



timelines and targets.

About you

You’re a people person, and you’re also highly organised.

You enjoy working directly with people, build rapport easily and can provide practical support while keeping participants focused on their goals.

You also like having plenty happening. You’re good at managing competing priorities, coordinating projects and working out what needs to happen next. You’re methodical, comfortable with administration and detail, and take pride in getting things done properly and efficiently.

You’re motivated by outcomes and aren’t intimidated by targets or KPIs. You enjoy having clear goals and working out how to achieve them.

You might come from a human services, community services, employment, training or program coordination background. A relevant qualification is desirable but not essential, we’re interested in your capability, experience and approach.

What you'll bring

The ability to coordinate programs, take ownership of your responsibilities and know when to seek advice or support

Excellent communication and interpersonal skills

Strong organisation and time management skills

Strong administration and attention to detail

The ability to manage multiple priorities in a busy workplace

Initiative, problem solving skills and a practical approach





Confidence working independently and managing your own workload

Experience supporting people from diverse backgrounds

Experience in employment, training, human services, community services or program coordination is highly regarded

Experience delivering training or facilitating groups is highly regarded

Experience with Skilling Queenslanders for Work (SQW) or similar programs is desirable, but not essential

About the programs

The role includes coordinating two SQW programs — delivering Ready for Work through MGCCI and coordinating a Certificate III in Health Services Assistance delivered in partnership with an RTO.

You don’t need previous SQW experience to apply. What matters is that you can build strong relationships with participants, coordinate programs effectively and work towards measurable training and employment outcomes.

At MGCCI, you’ll be part of a community-focused organisation where the work you do has a direct and practical impact.

You’ll have genuine ownership of your programs and the opportunity to see the difference your work makes, from helping someone enrol in training, supporting them through a qualification and building their job-readiness skills, through to seeing them move into employment.

We offer:

A supportive and collaborative team environment

A varied role with genuine ownership and autonomy

Meaningful work with real community impact

Salary packaging benefits of up to $18,500 per year

Remuneration aligned with the SCHADS Award, based on experience and qualifications

MGCCI is an equal opportunity employer committed to diversity and inclusion.

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📌 Employment & Training Programs Coordinator (Queensland)
🏢 Mt Gravatt Community Centre
📍 Queensland