ARCway Careers are on the lookout for a motivated and enthusiastic Customer Success Trainee to join a Private Lending Firm based in Norwest.

This is a fantastic opportunity for someone looking to start their career in finance, gain hands-on experience in a professional office environment and complete a Nationally Recognised Certificate in Business.

The role is an Entry-Level Position - No Previous Experience Required!

What You'll Be Doing

- Handling inbound and outbound customer calls
- Assisting customers with their applications and supporting documents
- Supporting the broader team with day-to-day activities
- Updating customer details in the CRM system
- Generating and sending contracts for settlements
- Completing welcome calls with current customers
- Reaching out to potential customers and connecting them with Account Managers

What We Offer:





- 12-month Full-Time traineeship with Monday to Friday office based hours
- FEE-FREE nationally recognised Certificate in Business
- Practical, hands-on industry experience
- Access to a travel concession card during your traineeship
- Opportunity to develop valuable skills and build a career in Business and Finance

Who We're Looking For

- Someone who has a great attitude and eager to learn
- Interested in Business and Finance
- Enjoys talking to people and building relationships
- Is organised, motivated and a confident communicator
- Wants a long-term career with strong earning potential;

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📌 Customer Service Traineeship (Sydney)
🏢 ARC Group
📍 Sydney