You'll coordinate our field team's schedule, keep customers informed and handle the administration that keeps jobs moving and the branch running smoothly. Reporting to our Service Manager, you'll manage daily work from the first customer enquiry through to the final paperwork.

Key responsibilities

Running the daily schedule and allocating jobs for our Sydney field team

Handling calls, emails and bookings, and keeping customers informed

Checking purchase orders and job requirements, and following client procedures

Managing jobs in simPRO and preparing completed work for invoicing

Arranging materials, raising purchase orders and coordinating contractors

Coordinating solar paperwork, network applications and customer handover documents

Keeping the office running smoothly and maintaining WHS and compliance records

About you

Strong organisational skills and attention to detail

Friendly, transparent communication and a helpful approach to customers

Initiative, reliability and the ability to manage changing priorities

Confidence using computers,



sound numeracy and a willingness to learn

Experience in administration, scheduling or customer service would be helpful

Familiarity with simPRO is a bonus, but not essential

About us

We're an electrical and renewable energy company looking after homes, businesses and industry across Sydney. Our name is built on being approachable, dependable and straight with people, and we back every job with a lifetime workmanship warranty. We have a close local team here, and this role is an important part of keeping it running well.

A supportive local team and a Service Manager you can turn to for help

Proper training, with time taken to teach you our systems and help you settle in

Real ownership of the daily schedule and the chance to make a difference to our team and customers

Opportunities to build your skills and develop as the branch grows

Regular Monday to Friday hours in a permanent, full time position

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📌 Service Coordinator & Administrator (New South Wales)
🏢 Ozora Electrical & Renewable Energy
📍 New South Wales