Job Description

Head of Business Development & Partnerships (ANZ)

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Hello Clever is building the next generation of payments and loyalty infrastructure by turning every transaction into growth for merchants.

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We're an AI-powered fintech operating across 26+ markets, helping businesses move money in real time and convert payments into measurable outcomes like higher repeat rates, bigger baskets, and smarter customer engagement. Our platform combines local account-to-account rails, embedded cashback & loyalty products, and powerful data intelligence (Clever AI) so merchants can launch offers, optimise ROI, and scale faster - all through a single integration.

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We're also proud to be recognised on the global stage including being named Australia's fastest-growing fintech, Top 100 Forbes Asia, ranked in the AFR Fastest-Growing Companies, and selected for Inc. Magazine's Best in Business alongside some of the most iconic companies in the world.

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Hello Clever is building the next generation of payments and loyalty infrastructure by turning every transaction into growth for merchants.

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We're an AI-powered fintech operating across 26+ markets, helping businesses move money in real time and convert payments into measurable outcomes like higher repeat rates, bigger baskets, and smarter customer engagement. Our platform combines local account-to-account rails, embedded cashback & loyalty products, and powerful data intelligence (Clever AI) so merchants can launch offers, optimise ROI, and scale faster - all through a single integration.

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We're also proud to be recognised on the global stage including being named Australia's fastest-growing fintech, Top 100 Forbes Asia, ranked in the AFR Fastest-Growing Companies, and selected for Inc. Magazine's Best in Business alongside some of the most iconic companies in the world.

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About The Role

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We're looking for a commercially driven

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Head of Business Development & Partnerships

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to lead merchant acquisition, strategic partnerships and business development for Hello Clever in ANZ.

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This is a senior, hands-on leadership role for someone who understands the Australian payments ecosystem, knows how to build strong commercial relationships and can turn opportunities into meaningful revenue.

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You'll work closely with the COO, GTM and broader leadership team to grow our merchant portfolio, expand our partner ecosystem and identify new channels, verticals and opportunities for Hello Clever.

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What You'll Do

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Lead Merchant Growth

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- Own merchant sales strategy and execution across ANZ, from pipeline generation through to close.
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- Build and manage a high-quality commercial pipeline, with clear forecasting, reporting and CRM discipline.
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- Lead complex merchant opportunities involving multiple products, stakeholders and commercial structures.
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- Own deals end-to-end, including commercial negotiation, pricing,



contracting and handover to onboarding.
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- Develop compelling commercial propositions that clearly communicate Hello Clever's value, including TCO-based comparisons and payment optimisation opportunities.
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Build Strategic Partnerships

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- Identify, negotiate and develop strategic relationships with payment providers, financial institutions, platforms, integrators and other ecosystem partners.
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- Build partnerships that expand Hello Clever's distribution, capabilities and product reach.
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- Identify new channels and partnership models that create scalable merchant acquisition opportunities.
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- Develop strong senior-level relationships across the Australian payments and fintech ecosystem.
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Drive Business Development

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- Identify and execute opportunities to enter new merchant verticals, channels and adjacent markets.
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- Monitor the Australian payments landscape, including developments across NPP, PayID, PayTo, card schemes, interchange and relevant regulation.
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- Translate market developments into actionable commercial and go-to-market opportunities.
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- Represent Hello Clever at industry events, partner meetings and other market-facing opportunities.
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Own Commercial Strategy

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- Develop and defend pricing strategies across merchant segments, balancing competitiveness, growth and margin.
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- Maintain a robust understanding of merchant economics, payment costs and competitive positioning.
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- Provide merchant, partner and competitor insights to support broader company strategy.
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- Work with leadership on commercial planning, revenue forecasting and growth priorities.
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Build & Lead the Function

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- Recruit, mentor and develop the sales and partnerships function as Hello Clever continues to scale.
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- Establish strong commercial processes, reporting standards and accountability across the team.
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- Build a high-performance culture focused on ownership, execution and measurable commercial outcomes.
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- Ensure HubSpot and other commercial systems provide accurate visibility over pipeline, conversion and forecasting.
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Collaborate Across Hello Clever

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- Work closely with Product, Compliance, Legal, Operations and Finance to support deal execution and partner integrations.
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- Bring merchant and partner feedback into product roadmap and strategic discussions.
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- Support fundraising, board reporting and strategic initiatives with relevant commercial, partnership and market insights.
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- Ensure commercial opportunities are structured with consideration for operational, regulatory and risk requirements.
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What We're Looking For

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- Deep working knowledge of the Australian payments ecosystem, including NPP, PayID, PayTo and card schemes is highly regarded.
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- Strong track record in payments, fintech or adjacent B2B merchant sales and strategic partnerships.
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- Demonstrated experience originating, negotiating and closing complex commercial opportunities.
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- Strong understanding of merchant economics, acquiring, payment pricing and commercial strategy.
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- Experience building relationships with senior decision-makers across merchants, financial institutions and payment partners.
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- Ability to operate strategically while remaining highly hands-on with execution.
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- Strong commercial judgement and confidence negotiating pricing and contractual terms.
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- Experience managing and developing commercial teams.
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- Strong CRM and pipeline-management discipline, ideally using HubSpot.
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- Excellent communication, negotiation and stakeholder-management skills.
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What Success Looks Like

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You'll build a strong and predictable merchant pipeline, develop partnerships that materially expand Hello Clever's reach, and create a high-performing commercial function capable of supporting the company's next stage of growth.

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You'll become a key commercial leader within Hello Clever, connecting what merchants need, what the market is doing and what we can build and deliver to create sustainable revenue growth.

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Why join Hello Clever?

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- High-Growth Fintech – Be part of a company leading the future of real-time payments and loyalty solutions.
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- Global impact – We're live in 26+ markets and growing fast.
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- Category-defining product – Real-time payments, instant cashback, AI-powered merchant tools.
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- Mission-driven – We're here to make money smarter, fairer and faster for everyone.
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- Dynamic Culture – Join a passionate, results-driven team that values innovation and collaboration.
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Benefits & Perks

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- Leave that supports real life – Enjoy Birthday Leave and Menstrual Leave in addition to your standard annual leave.
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- Invest in your wellbeing and growth – Receive an annual Wellness and Development Allowance to use toward what helps you feel and perform at your best.
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- Technology support – Access a Technology Allowance to help you create a productive working setup.
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- Flexible hybrid working – Enjoy the balance of collaborating in person and working remotely.
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- Celebrate together – Connect with the team through quarterly social events and our annual company trip.
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📌 Head of Business Development & Partnerships (ANZ) (New South Wales)
🏢 Hello Clever
📍 New South Wales