Hinchen Recruitment Group - North Lakes QLD

We’re excited to partner with an international Insurance leader in growth - today they are seeking to expand their high performing Desktop Home Assessing teams in Qld Vic NSW & SA. Our customer is one of Australia’s fastest-growing insurance industry disruptors with 4000+ FTE. They are very proud of their highly awarded and well recognised 'employer of choice' status, and are offering excellent career opportunities, loads of professional development (200 hours pa of training) and a supportive and vibrant workplace culture.

Your Key Responsibilities

- Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation
- Produce detailed reports on cause, coverage, damage & repair methods
- Review scope of works, ensuring cost-effective and timely solutions
- Communicate damage and repair schedules with customers
- Liaise with local authorities & third-party building surveyors for compliance

About You

- Residential building/renovation experience is ESSENTIAL
- Exposure to estimations, quotes, and scope of works (insurance/building industry)
- Proficient in computer software systems
- Strong stakeholder management (customers, builders, suppliers)
- Exceptional time management & organizational skills
- Ability to self-manage & prioritize tasks effectively

Why Join?

- Long-term career growth opportunities




- Comprehensive training & development programs
- Work within a high-performing, values-driven culture

Perks & Benefits

- Location - This role is based at our North Lakes Office, local shops, cafes and restaurants within walking distance.
- Extra leave - Enjoy additional leave days on us! You’ll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave - We support our new parents with paid parental leave and other perks.
- Workplace giving - If you’re passionate about a cause, then we are too - we offer workplace giving and we’ll dollar match your donations to registered charities.
- Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
- Employee discounts - You’ll receive discounts on Budget Direct insurance products.
- Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
- Onsite facilities - There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

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📌 Home Assessor - Desktop (North Lakes)
🏢 Hinchen Recruitment Group
📍 North Lakes