Direct Endoscopy in Melbourne is seeking a patient-focused call centre agent to support patients and external referrers across five sites. You will handle inquiries by phone and email, help with online bookings, and troubleshoot basic IT issues.
The role emphasizes accurate record-keeping, timely follow-up, and coordination with internal teams. A robust customer service background and good communication are essential, with vaccines and Australian work rights required.
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📌 Patient Booking & Support Agent — Flexible Roles (Melbourne)
🏢 Direct Endoscopy
📍 Melbourne
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