In-Office Contact Centre Team Lead & Coach - Melbourne (Victoria)

In-Office Contact Centre Team Lead & Coach - Melbourne (Victoria)

22 Sep
|
H&R Block Australia
|
Victoria

22 Sep

H&R Block Australia

Victoria

Job Description

H&R; Block Australia is seeking an experienced contact centre skilled for an in-office Assistant Team Leader role based in Melbourne, VIC. You will support the Team Leader and Contact Centre Manager, guiding the team, monitoring performance, coaching colleagues, and ensuring service standards are met.

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This hands-on position requires strong communication, leadership, and a customer-first mindset, with daily exposure to inbound and outbound calls and real-time performance coaching to drive

📌 In-Office Contact Centre Team Lead & Coach - Melbourne (Victoria)
🏢 H&R Block Australia
📍 Victoria

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