Job Description

This is a broad, hands-on position combining office management, administration, purchasing support and materials coordination. The role is available on a full-time basis. We are also open to an experienced candidate seeking permanent school-friendly hours of approximately 9:00 am to 3:00 pm, Monday to Friday. While we can offer flexibility around daily hours, this is a critical on-site role that must be performed from our Parwan facility. It is not suitable for remote or work-from-home arrangements. You will be responsible for keeping the office organised, maintaining accurate operational information and ensuring that important stock, supply and administrative tasks are completed on time.

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Key responsibilities

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- Manage the day-to-day operation of the site office.
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- Maintain accurate data, tasks and operational records in Monday.com.
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- Monitor finished-product stock levels and assist with forecasting future stock requirements.
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- Help ensure sufficient stock is available to meet forecast customer demand.
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- Monitor and coordinate essential production materials and consumables, including oil, packaging and other supplies.
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- Raise and follow up purchase orders.
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- Liaise with suppliers regarding pricing, availability, deliveries and outstanding orders.
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- Support customer ordering, inventory movements and pallet transfers between locations.
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- Order point-of-sale materials, office supplies and other general business requirements.
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- Answer incoming telephone calls and direct customer, supplier and general enquiries.
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About you

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- Previous experience as an office manager, office coordinator, administration coordinator or in a similar operational support position.
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- Experience with inventory, stock forecasting, purchasing, procurement or supply coordination.
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- Strong data-entry skills and excellent attention to detail.
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- Confidence using Microsoft Excel, Outlook and other business software.
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- Experience using Monday.com or a similar workflow-management platform would be advantageous.
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- Strong written and verbal communication skills.
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- The ability to work independently and take ownership of important tasks.
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- A practical, proactive and solutions-focused approach.
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- Experience in food manufacturing, FMCG, warehousing, distribution or a similar environment would be highly regarded.
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- Reliable transport and ability to attend the Parwan site Monday to Friday.
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About us

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Golden Fries is an Australian food manufacturing business supplying frozen potato products to foodservice distributors, hospitality customers and retailers across Australia.

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Flexibility to accommodate either full time or school-friendly working hours.

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A varied and important role within an Australian food manufacturing business.

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Exposure to inventory planning, purchasing, production support and national customer operations.

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The opportunity to improve systems and play a central role within the site team.

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Direct interaction with the company's leadership team.

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Competitive remuneration based on skills, experience and agreed hours.

📌 Office and Customer Service Manager (Hopetoun)
🏢 Golden Fries
📍 Hopetoun