This is a full-time sales-focused role responsible for developing new business, managing customer relationships and providing technical product advice across our range of eBikes, eCargo Bikes, accessories and mobility solutions. You will work with both existing and prospective customers to understand their requirements, recommend appropriate products and solutions, prepare quotations and follow opportunities through to sale and delivery. As a small business, the role also includes practical operational responsibilities associated with supporting customers and completing the sales process.
Key responsibilities
Develop new sales opportunities with businesses, organisations and other prospective customers
Identify and approach potential B2B customers and develop ongoing commercial relationships
Manage incoming sales enquiries and proactively follow up prospective customers
Understand customer requirements and recommend suitable eBike and eCargo Bike solutions
Provide detailed technical and product advice across bikes, components, accessories and available configurations
Conduct product consultations, demonstrations and test rides
Prepare quotations, proposals and sales orders
Maintain relationships with existing customers and identify repeat and additional sales opportunities
Work towards agreed sales targets and KPIs
Assist with exhibitions, demonstration days and other business-development activities
About you
Previous experience in sales, technical sales, account management or business development
Experience working directly with customers and developing ongoing customer relationships
Confidence explaining technical products and solutions
Robust communication and interpersonal skills
A proactive approach to developing new business
Good organisational and follow-up skills
Experience working towards sales targets and KPIs
Good computer and CRM/business-system skills
An interest in cycling, eBikes, sustainable transport or technical consumer products
The ability to work effectively in a small, hands-on team
About us
Dutch Cargo is a specialist eBike and eCargo Bike business based in Moorabbin, Melbourne. For over 15 years, we have helped families, individuals and businesses find practical and sustainable mobility solutions. We represent a range of premium European and international eBike and eCargo Bike brands and work with both private customers and businesses throughout Australia. We are a small, hands-on team looking for a Technical Sales Representative who combines strong customer and sales skills with an interest in technical products and sustainable transport.
Full-time position based in Moorabbin
Work with leading international eBike and eCargo Bike brands
Product and technical training
A varied role combining technical sales, business development and customer relationships
The opportunity to work in a growing sustainable-transport industry