Job Description

n

On Call Incident Response

n

Support children and young people in Out-of-Home Care and drive positive outcomes by embedding trauma-informed, culturally safe practices and ensuring compliance with standards and legislation.

n

About the Role

n

The On Call Incident Response role is a full-time permanent position and will involve an 8-hour shift pattern between the hours of hours 5pm to 7am , Wednesdays to Sundays.

n

Why You’ll Love Working With Us

n

n
- Salary packaging up to $15,900 tax-free, plus $2,650 entertainment card
n
- Paid training and professional development
n
- Opportunities for career development and growth pathways
n
- Supportive and values-driven team culture
n
- Discounts on dining, travel, and retail
n

n

What You’ll Be Doing

n

n
- Conduct visits to services to provide support and guidance to staff in trauma informed best practice, underpinned by the Therapeutic Crisis Intervention model
n
- Promote safe, nurturing, and culturally respectful environments for all individuals in our care
n
- Respond promptly and effectively to any incidents that occur during shifts
n
- Provide oversight, direction, and reassurance to on shift teams
n
- Step in to cover staffing vacancies or emergencies when required
n
- Review the care environment to maintain a clean,



protected home for young people
n
- Ensure rostered staff comply with WHS requirements
n

n

What You’ll Bring

n

n
- Minimum Diploma in community, youth, or social work
n
- Knowledge of trauma-informed and therapeutic care practices
n
- Solid documentation and compliance capability
n
- Ability to rapidly process and interpret complex information from multiple sources, triage risk and respond to incidents
n
- Current driver’s license, reliable vehicle, and probity clearances
n

n

About Us

n

We are a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values—Inspired, Courageous, Skilful, Responsive—we foster a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.

n

How to Apply:

n

If you’re interested in joining us, please submit your application online. Shortlisting is ongoing, so get in early!

n

For questions, contact Caro at

n

We Celebrate Diversity

n

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and culturally and linguistically diverse backgrounds.

n

📌 On Call Incident Response (New South Wales)
🏢 Job Details
📍 New South Wales