Job Description

This is an exciting career opportunity for a Senior Adjuster to join our high performing team. You will be responsible for managing a portfolio of domestic home property claims and deliver a best in market claims experience to our customers, whilst achieving the most cost-effective and timely outcomes in accordance with policies and procedures.

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What are my accountabilities?

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- Manage a portfolio of major and/or complex property claims;
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- Review for continuous improvement across claims and quality assurance;
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- Provide technical support and feedback to the claims team;
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- Assist with coaching and training of team members;
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- Stay updated across regulatory changes and industry themes and insights;
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- Build and develop strong working relationships with our Clients;
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- Provide escalation point to team following complaints and/or technical queries;
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- Attendance at stakeholder meetings/conferences/phone calls when required.
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About you

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- Previous domestic property adjusting experience;
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- Ability to work well autonomously as well as part of a team environment;
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- Proven ability to manage complaints and disputed claims when required;
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- An understanding of insurance principles, policies, and regulations;
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- Excellent communication, negotiation, and relationship-building skills;
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- The ability to analyse data, assess risks, and provide effective solutions;
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- Experience in relationship building and stakeholder management.
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Caring Counts

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It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

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Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.

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If you require any special accommodations, we encourage you to let us know at the time of your application.

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Why Sedgwick?

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Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

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With such a wide range of services, across multiple business units, we are sure to have an prospect available that will align with what you are looking for!

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Benefits

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- Hybrid working arrangement. #LI-Hybrid
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- Professional Development through Sedgwick Australia University
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- +0.5 % on top of Superannuation Guarantee
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- Domestic and International Career Pathways
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📌 Senior Loss Adjuster, Domestic Property (North Geelong)
🏢 Sedgwick
📍 North Geelong