Full-Time and Casual positions available

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.

This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

SALES ASSOCIATES — POP MART

Global Pop Culture | Collectables

Full-Time and Casual positions available

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.

This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

Why You'll Love Working at POP MART

- Work with products customers genuinely love - collectors, fans and families

- Weekly new releases keep every day exciting and fast-moving

- Clear career progression opportunities within a growing business

- Job security with a rapidly expanding global brand

- Monthly product incentives (post-probation)

- Supportive, energetic and inclusive team culture

- Annual POP LAND (Beijing) pass

- A colourful, creative retail environment

What You'll Do

Deliver Great Customer Experiences

- Engage customers confidently and provide friendly, energetic service

- Share product knowledge and introduce new collections

- Support sales through upselling and cross-selling opportunities

Maintain Store Standards





- Replenish stock and maintain visual merchandising standards

- Support deliveries, stock counts and inventory accuracy

- Keep the store clean, organised and customer-ready

Support Daily Store Operations

- Process transactions accurately through POS systems

- Follow store procedures and loss prevention standards

- Support product launches and peak trading periods

Who You Are

- Confident and customer-focused

- Passionate about retail, pop culture or collectibles

- Energised by fast-paced environments

- Reliable, positive and adaptable

- Strong communicator with excellent attention to detail

Full-Time Availability Requirements

- This is a permanent full time position averaging 38 hours per week.

- Flexible availability across all 7 days is required.

- Typical rosters include weekends, late-night trading and public holidays.

- We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.

- As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.

- Availability throughout our peak trading season (November to January) is essential.

Casual Availability Requirements

- This is a permanent part-time position.

- Availability to work 3-4 days per week is required, at least one late night and one weekend day

- Flexibility to work store trading hours

- Rosters are planned in advance to support consistency and work-life balance.

- Flexibility to support business needs, peak trading periods and major product launches is expected.

- Availability throughout peak trading periods, including November to January, is essential

A quick note: We don't do generic cover letters. We want to hear your authentic story, personality, and passion. Show us what makes you unique.

Full and permanent Australian working rights are required.

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📌 Sales Associates (Full-Time & Casual) - CHERMSIDE (Queensland)
🏢 POP MART
📍 Queensland