Job Description

HEAD OF PROPERTY MANAGEMENT - PEOPLE & PERFORMANCE | $100K-$130K + SUPER

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Head of Property Management – People & Performance | $100K-$130K + Super

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An exciting chance has become available for an experienced Property Management leader to step into a senior position focused on people, performance, capability and culture.

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This is a leadership role for someone who genuinely enjoys leading, coaching and developing people, with the opportunity to shape team performance, strengthen accountability and build a high-performing Property Management culture.

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You'll work closely with the broader leadership team while taking ownership of the people side of the Property Management department.

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Why You'll Love This Role:

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- $100,000-$130,000 + super
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- Senior leadership position
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- Focus on people, performance, coaching and culture
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- Lead and develop an established Property Management team
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- Genuine opportunity to shape team performance and culture
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- Develop internal leadership and career pathways
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- High level of autonomy and responsibility
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What You'll Be Doing:

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- Providing visible and proactive leadership across the Property Management team
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- Conducting regular 1:1s and providing meaningful coaching and support
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- Establishing clear performance expectations and KPIs
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- Identifying capability gaps and implementing development plans
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- Addressing underperformance and leading difficult performance conversations
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- Developing training and professional development initiatives
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- Identifying emerging leaders and creating career pathways
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- Monitoring team engagement, morale and retention
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- Supporting recruitment, candidate assessment and onboarding
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- Managing probation and development processes for new team members
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- Supporting team dynamics and resolving interpersonal issues
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- Identifying workload and resourcing concerns across the team
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- Recognising and developing high performers
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- Supporting the ongoing improvement of Property Management standards and culture
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What We're Looking For:

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- Strong residential Property Management experience
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- Previous leadership or team management experience
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- Proven ability to coach and develop Property Managers
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- Strong understanding of KPIs and performance management
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- Excellent communication and interpersonal skills
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- Comfortable having difficult conversations and holding people accountable
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- Highly organised and structured approach
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- Strong emotional intelligence
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- Ability to build trust while maintaining accountability
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- Confident, decisive and solutions-focused leadership style
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- Genuine interest in developing people and building high-performing teams
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The Details:

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- $100,000-$130,000 + super
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- Full-time senior leadership position
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- Focus on people, performance, capability and culture
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- Leadership across an established Property Management department
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- Opportunity to develop and strengthen team capability
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Ready to Take the Next Step?

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If you're an experienced Property Manager or Property Management leader who gets genuine satisfaction from coaching people, improving performance and building high-performing teams, we'd love to hear from you.

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This is an opportunity to focus on what you do best — people, performance, coaching, culture and development — while playing a key role in the continued growth of a Property Management department.

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Confidentiality is assured for all applicants.

📌 HEAD OF PROPERTY MANAGEMENT - PEOPLE & PERFORMANCE | $100K-$130K + SUPER (Victoria)
🏢 Titanium Recruitment
📍 Victoria