Claims Consultant (Melbourne)

Claims Consultant (Melbourne)

22 Sep
|
Whitbread Associates
|
Melbourne

22 Sep

Whitbread Associates

Melbourne

Whitbread Insurance Brokers is actively seeking a talented Claims Consultant to join our Claims Team.

Why Join Us

- Work-life balance: 3 days in the office and 2 days working from home

- Rewarding compensation: enjoy competitive salaries

- Comprehensive training: gain expertise through our training programs, ensuring you have the knowledge and skills needed to excel in the industry. Take charge of your career development with our clear path for advancement.

- Supportive team environment: thrive in a collaborative culture where your success is celebrated, and a team of experienced professionals is there to guide and support you.

About the Role

This is an excellent opportunity for a self-motivated individual with solid claims management experience who is looking to further develop their skills in a growing organisation. This role involves exposure to various classes of insurance, with a focus on Property and Residential Strata Insurance.

Duties include:

- End-to-end management of a claims portfolio;

- Liaising with brokers, repairers, assessors and underwriters in a skilled manner;

- Building and maintaining strong relationships with internal and external clients to ensure customer satisfaction levels are met;

- Working well in a team with both internal and external stakeholders.

About You

Essential Criteria:

- minimum 3 years of insurance and/or claims experience;

- experience in Property/Strata is not essential but highly regarded;

- must have the legal right to work in Australia;

- possess strong written, verbal and interpersonal communication skills;





- be committed to personal and professional development.

Desired Qualities/Experience:

- excellent interpersonal and communication skills;

- strong analytical and problem-solving abilities;

- capable of working in a fast-paced office environment while maintaining an eye for detail;

- be proactive and flexible;

- have a"can-do" attitude and demonstrated ability to use initiative;

- collaborative and team-oriented;

- strong organisational and time management skills;

- genuinely client focused, with a strong commitment to achieving the best possible outcome for clients

In return, Whitbread will offer you a stable, enthusiastic and vibrant workplace that recognises the importance of work/life balance, also recognising and rewarding those who contribute to our successes.

If you are passionate about making a positive impact on clients' lives, eager to achieve professional success, and ready to contribute to a dynamic team, we want to hear from you!

About Us

Since 1978, Whitbread Insurance Brokers has been a recognised leader in the Australian insurance industry.Whitbread is part of the Steadfast Group. We believe in empowering our people to pursue their goals, be innovative and make the most of every opportunity. It's a big part of our culture and success.

Whitbread is committed to ensuring equal opportunities, fairness of treatment, dignity, the encouragement of diversity and the elimination of all forms of discrimination in the workplace for all its employees.

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📌 Claims Consultant (Melbourne)
🏢 Whitbread Associates
📍 Melbourne

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