Job Description

AA Plumbing Maintenance is seeking a Receptionist/Office Administrator to join our team!

n

(Please note that Australian working rights are essential.)

n

Competitive salary + performance-based bonuses

n

Flexible working arrangements where possible

n

Ongoing training and development opportunities

n

Real growth opportunities within a family-oriented business

n

Supportive team where everyone is respected and valued

n

Learn new skills across scheduling, customer service, and marketing

n

Join a growing Melbourne plumbing business with a strong local reputation!

n

About the role

n

As a Receptionist/Office Administrator, you'll be the first point of contact for our customers and the organisational backbone of our daily operations.

n

Your day-to-day responsibilities will include:

n

n
- answering incoming customer calls and enquiries
n
- booking, scheduling, and coordinating plumbing jobs
n
- communicating with customers regarding appointments
n
- following up quotes and outstanding jobs
n
- assisting with invoicing, administration, and data entry
n
- assisting with basic marketing and social media management




n
- keeping the office and daily workflow organised.
n

n

What you'll bring to the role

n

n
- Full Australian working rights essential
n
- Highly organised with solid attention to detail
n
- Comfortable taking responsibility and working independently
n
- Good computer skills and ability to learn new systems
n
- Willing to develop marketing and social media skills
n
- Previous reception/administration experience highly regarded.
n
- Previous experience working in reception/administration for a plumbing company
n

n

About us

n

AA Plumbing Maintenance is a growing plumbing maintenance business specialising in blocked drains and hot water system changeovers across Melbourne. We're a close-knit team that takes pride in delivering prompt, fair, and reliable service that customers are happy to recommend to friends and family. If you're looking for a long-term role where you can grow with the business and genuinely make a difference, we'd love to hear from you!

📌 Receptionist / Office Administrator (Victoria)
🏢 AA Plumbing Maintenance
📍 Victoria