Willis Setouts & Surveys is seeking a motivated and efficient Administration Officer for a full-time role, based at their Pakenham office. The ideal candidate will support the daily operations of the company by managing bookings, invoicing, phone enquiries, and subcontractor coordination. This position offers opportunities for growth and professional development in a customer-focused environment.
About Us:
Willis Setouts & Surveys are an industry leader in the surveying industry, with offices in Pakenham, South Melbourne and Geelong. Our company is dedicated to blending cutting-edge technology with exceptional customer service. We handle a high volume of work, managing 10,000 + projects a year.
About the Role:
- Managing bookings and invoices across all offices
- Handling incoming client enquiries in a timely manner
- Managing quotes for subcontractors
- Maintaining accurate record-keeping and data entry
- Performing other duties directed by management that are commensurate with the role
Required Skills and Experience:
- Strong organisational skills and attention to detail
- Ability to work autonomously and efficiently
- Focus on exceptional customer service
- Excellent communication skills, both written and verbal
- Ability to proactively identify and streamline process inefficiencies
- Experience in a similar administrative role is preferred but not essential
- Experience with Google Drive/Docs and Project Management software is preferred but not essential
Benefits on Offer:
- Competitive salary package based on experience ($65,000 to $75,000) + super
- Opportunities for growth and professional development
- Supportive and creative team environment