At The Incentive Lab, we create extraordinary experiences that inspire, motivate and engage people. From corporate events and incentive programs to employee reward and recognition solutions, we help organisations build stronger cultures and achieve meaningful business outcomes.

As part of our growing team, you'll work in a supportive, collaborative environment where innovation, customer experience and continuous improvement are at the heart of everything we do. This is an exciting opportunity to build your career across events, engagement and rewards, working with a diverse range of clients and programs.

Who are we looking for?

Are you highly organised, detail-oriented and passionate about delivering exceptional experiences?

We're looking for an Events & Rewards Coordinator to support the delivery of client events, incentive programs and employee engagement initiatives. This role is predominantly focused on event planning and administration, while also providing support for our reward and recognition programs.

You'll work closely with clients, suppliers and internal teams to ensure events run seamlessly, participant experiences exceed expectations and reward programs are administered accurately and efficiently.

Why Join The Incentive Lab?

At The Incentive Lab, we create extraordinary experiences that inspire, motivate and engage people. From corporate events and incentive programs to employee reward and recognition solutions, we help organisations build stronger cultures and achieve meaningful business outcomes.

As part of our growing team, you'll work in a supportive, collaborative environment where innovation, customer experience and continuous improvement are at the heart of everything we do. This is an exciting opportunity to build your career across events, engagement and rewards,



working with a diverse range of clients and programs.

Who are we looking for?

Are you highly organised, detail-oriented and passionate about delivering exceptional experiences?

We're looking for an Events & Rewards Coordinator to support the delivery of client events, incentive programs and employee engagement initiatives. This role is predominantly focused on event planning and administration, while also providing support for our reward and recognition programs.

You'll work closely with clients, suppliers and internal teams to ensure events run seamlessly, participant experiences exceed expectations and reward programs are administered accurately and efficiently.

Event Coordination & Administration (Approx. 85%)

- Support the planning and delivery of events, incentive programs and client experiences
- Coordinate venues, suppliers, catering, accommodation and event logistics
- Manage registrations, attendee communications and event administration
- Prepare event documentation including run sheets, timelines and briefing materials
- Assist with onsite event delivery and participant support
- Coordinate event materials, signage and collateral
- Maintain event budgets, purchase orders and invoice processing
- Prepare post-event reporting and feedback summaries

Reward & Recognition Support (Approx. 15%)

- Assist with the day-to-day administration of reward and recognition programs




- Maintain accurate participant and platform data
- Process reward redemptions and fulfilment requests
- Support client and participant enquiries
- Prepare program reports and engagement insightsAssist with reconciliation of reward budgets and invoices
- Support new program launches, updates and continuous improvement initiatives

About You

- 2-3 years' experience in events, administration, project coordination, customer service, hospitality or a related field
- Exceptional organisational skills and ability to manage multiple priorities
- Strong attention to detail and commitment to accuracy
- Confident communicator with excellent written and verbal communication skills
- Solid stakeholder and relationship management skills
- Comfortable working with data, systems and technology platforms
- Intermediate to advanced Microsoft Office skills, particularly Excel, Outlook and PowerPoint
- Experience with event management platforms, CRM systems or reward platforms will be highly regarded
- Experience with invoicing, reconciliations or financial administration is desirable
- A proactive, positive attitude and willingness to roll up your sleeves and help where needed

Why You'll Love It Here

- Work across exciting events, incentive programs and employee engagement initiatives
- Join a passionate and supportive team that genuinely enjoys what they do
- Opportunities for growth and career development
- Exposure to a broad range of clients, industries and projects
- Be part of a business that values innovation, collaboration and exceptional service

Ready to create extraordinary experiences and help organisations recognise and reward their people? We'd love to hear from you.

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📌 Events & Rewards Coordinator (Melbourne)
🏢 Globetrotter
📍 Melbourne