Job Description

Baptist Camping Victoria Inc – Anglesea VIC

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Based at Camp Wilkin, this role contributes to seamless bookings administration and enquiry response across the organisation, whilst also providing in-person support to the team on site. This role is ideal for someone who is both people-oriented and detail-driven and able to create a warm welcome and a smooth, professional experience from the first enquiry through to the final invoice.

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Key responsibilities

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- Serve as the welcoming reception point for guests at Camp Wilkin.
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- Respond to phone and email enquiries across all BCV sites with warmth, clarity, and professionalism.
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- Proactively follow up BCV camp leads and enquiries, maintaining regular contact and anticipating client needs.
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- Manage bookings, deposits, invoicing, and documentation using our Venue360 bookings and CRM platform.
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- Support the administration and delivery of ministry camps and programs.
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- Collaborate with all members of the bookings team to ensure consistency and a high standard of service across all sites.
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- Provide backup support for administrative tasks and office operations.
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About you

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- Excellent communication and customer service skills
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- Confidence in proactively engaging with clients and managing follow-up.
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- Experience in reception or administration in a busy environment.
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- Solid attention to detail and a proactive, solution-focused mindset.
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- A collaborative, team-oriented approach.
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- A passion for Christian Camping and a willingness to uphold BCV's Statement of Faith.
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About us

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Baptist Camping Victoria (BCV) is a not-for-profit Christian organisation operating three camp sites across regional Victoria. We are seeking a Bookings Administrator to join our multi-site Bookings Team, which manages enquiries, bookings and customer service across all BCV sites — Camp Wilkin, Burnside Camp, and Mill Valley Ranch.

📌 Bookings Administrator (Anglesea)
🏢 Baptist Camping Victoria
📍 Anglesea