Ingram Micro is seeking a Principal Support Engineer to drive rapid resolution of complex customer issues. You will use Datadog for logs and traces, and perform API troubleshooting with Postman and cURL, while leading critical escalations across Engineering, Product, and vendors.
Hybrid work is supported in Sydney, NSW, offering a agile role that requires ownership, urgency, and the ability to translate technical problems into clear actions for customers and internal teams.
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📌 Hybrid Senior Support Engineer - Datadog & Escalations Lead (Sydney)
🏢 Ingram Micro
📍 Sydney
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