Folk Herbals is Bellingen's local herbal dispensary. We're seeking an experienced, qualified herbalist to take a senior role on our sales floor – someone who knows plants well, works with confidence, and can run the dispensary's day-to-day systems without close supervision.
n
This is not an entry-level retail position, and suited for someone with experience. You will be a point of contact for the dispensary, and the person we rely on to keep stock, systems, and the shop floor running properly.
n
Key Responsibilities
n
n
- Working the sales counter as a point of contact for customer consultations, drawing on your herbal training and practice experience
n
- Delivering warm, attentive customer service
n
- Taking ownership of dispensary organisation, including stock control, systems, and day-to-day operations
n
- Managing retail tasks efficiently, exercising your judgement to prioritise and adjust tasks as the day demands
n
n
Skill & Experience
n
Qualifications & Experience
n
n
- Can prescribe herbs from your qualification or association membership
n
- A minimum of 3 years' working in a relevant field
n
- Based in or near Bellingen
n
- Available for rotating fortnightly weekend shifts; permanent weekend availability preferred
n
n
Skills & Attributes
n
n
- Robust customer service and consultation skills
n
- High attention to detail; efficient, organised, and comfortable owning systems and processes without close supervision
n
- Excellent communication skills, with the ability to receive feedback well and adjust to new tasks quickly
n
- Capable of multitasking and staying on track in a busy shop environment
n
- Genuinely systems-minded, not just tidy
n
- Calm and effective under pressure
n
- Disciplined about maintaining existing systems and processes
n
- Experience with online task management systems
n