- Guide retail and builder account clients through the kitchen and laundry design and selection process
- Conduct onsite measurements to support accurate design work
- Create and present 3D designs using design software
- Manage sales accountability alongside the design and administration side of the role
- Liaise closely with the in-house installation team to ensure quality, on-spec outcomes
- Maintain accurate customer and order records in Pronto XI
About you
- Proven experience in kitchen (and ideally laundry) design, with a sales or retail consultative background
- Hands-on experience with 3D kitchen design software
- Confidence taking accurate onsite measurements
- Experience working to sales targets in a showroom or retail environment
- Comfortable balancing creative design work with sales targets and admin accuracy
- Solid client-facing manner — confident guiding both retail customers and trade/builder accounts
- Collaborative: works closely with the Kitchen Design Manager, installers, and warehouse teams
- Reliable attendance and adherence to BDW's standard workplace conduct expectations
- ERP/CRM system experience is a plus (Pronto XI)