We currently have an exciting opportunity for an HR Support Officer to join our team and build their career in HR and recruitment.

Working closely with our leaders and employees, you’ll provide day-to-day support across a range of HR and administrative activities, including recruitment, onboarding, employee reviews, engagement and general HR administration.

This is a great opportunity for someone who is organised, approachable and eager to learn, with an interest in developing their skills and gaining hands‑on experience across the employee lifecycle. You’ll be someone who enjoys working with people, takes pride in getting the details right and can confidently manage a variety of tasks in a quick‑paced environment.

A typical day in your world looks like:

- Managing recruitment activities including advertising, screening applications, coordinating interviews, and reference checks
- Preparing letters of offer and supporting the onboarding of new team members
- Welcoming and introducing new starters to the business on their first day
- Coordinating staff reviews and maintaining review documentation
- Maintaining accurate and confidential HR records and employee documentation
- Assisting with employee onboarding, offboarding and exit processes
- Coordinating work experience placements and apprentice/trainee administration
- Supporting employee engagement activities, including surveys and EAP coordination
- Keeping the NB Industries HR Hub up to date




- Providing general HR and administrative support to the business
- Assisting with NB Industries events and other business activities as required

What you'll bring:

- Previous experience in administration, recruitment or a similar role
- An interest in developing your career in HR and recruitment
- Strong communication and interpersonal skills
- Excellent organisational skills and the ability to manage multiple tasks and priorities
- High attention to detail and the ability to handle confidential information appropriately
- A positive, approachable, and professional attitude
- The ability to follow processes and instructions accurately
- Confidence communicating with people at all levels of the business
- The ability to work both independently and as part of a team
- A willingness to learn and adapt to changing business needs

What you'll love about this role:

- Be part of a growing, family-oriented business where you'll feel valued and truly belong
- The opportunity to make a meaningful impact and support our people throughout their employment journey
- Exposure to a broad range of HR activities in a dynamic and supportive environment
- Opportunities for professional growth and development
- Company-funded professional uniforms
- Free Employee Assistance Program (EAP)
- Salary sacrifice and novated leasing options through RemServ
- Join a supportive team where your skills and contribution genuinely matter

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📌 HR Support Officer (Mackay)
🏢 NB Industries
📍 Mackay