Learning & Capability Lead: Frontline AI & Training (New South Wales)

Learning & Capability Lead: Frontline AI & Training (New South Wales)

22 Sep
|
The NRMA
|
New South Wales

22 Sep

The NRMA

New South Wales

Job Description

NRMA is seeking a Training & Knowledge Lead to join the Roadside Contact Centre & Distribution team in Sydney Olympic Park. You will lead a high-performing group of Trainers, Knowledge Specialists and QA professionals, driving capability, modern learning frameworks and onboarding excellence.

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You will collaborate with stakeholders to identify gaps, design learning solutions and champion AI-enabled improvements across frontline operations, with a hybrid mode typical two days in the office.

📌 Learning & Capability Lead: Frontline AI & Training (New South Wales)
🏢 The NRMA
📍 New South Wales

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