A family run neighborhood tavern where everyone is welcome. Enjoy a relaxed drink in our spacious outdoor courtyard, challenge your mates to a game or pool or darts or grab a great value meal from our popular bistro. A well stocked bottle shop, friendly service and a genuine community feel, The Valley tavern is the place locals come to unwind and catch up.
About the role
A supervisory role overseeing bar & gaming operations with strong attention to detail. You will lead by example with a professional, calm and proactive approach, building genuine rapport with locals and delivering consistent, friendly customer service.
Key responsibilities
Oversee bar & gaming operations with strong attention to detail.
Nights and weekend close shifts - 10pm close Sunday - Thursday and midnight close Friday & Saturday
Build genuine rapport with locals and deliver consistent, friendly customer service
Support and guide staff across multiple areas of the venue
Ensure compliance with cash handling, licensing and stock control procedures
Maintain venue presentation and ensure high service standards
Train, coach and mentor staff to improve confidence and consistency
Handle customer issues with fairness,
maturity and a guest focused mindset
Keep shifts organised, efficient and well managed from start to finish
Lead by example with a professional, calm and proactive approach
Be a trustworthy, reliable point of contact for both customers and team members
About you
Minimum 2 years' experience in a supervisory or hospitality management role
Trustworthy, dependable and hands on, with strong leadership skills
Excellent customer service skills, especially with regular locals and community minded patrons
Strong attention to detail and pride in maintaining a well run venue
Confident managing multiple areas at once (bar, gaming, TAB compliance)
Strong communication, problem solving and conflict resolution skills
A leader who motivates through actions and a positive attitude
Flexible availability including nights, weekends and public holidays
Why Join The Valley Tavern?
Supportive, fun and hard-working team
Solid local community following
Family-owned hotel that values its staff and long-term regulars
Work within a respected local business
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📌 Duty Manager (Gosford)
🏢 The Valley Tavern
📍 Gosford
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