Employment Details

Employment Type: Full Time

Location: Richmond office and various Mercy sites

About the chance

The Business Development Consultant (BDC) at Mercy Health is vital in positioning our organization as the preferred provider among referrers and clients in all Healthy Ageing streams, including Home Care, Residential Care, and Seniors Living. This role not only focuses on managing and enhancing a strong pipeline of referrals from key sources but also emphasizes the need to win new business to achieve sales targets. The BDC is responsible for increasing brand awareness within the local community by forming strategic partnerships, participating in expos, and identifying opportunities to connect our services with relevant community activities and groups. By driving recent business initiatives, the BDC plays a critical role in meeting our overall sales objectives. Utilize your expertise in aged care pathways to increase client conversion, communicate effectively both in writing and verbally with clients, families, and team members. Promote our aged care services to a broad range of referral sources. Consistently achieve sales targets and meet Key Performance Indicators (KPIs).

What you’ll bring

- Strong understanding of aged care pathways including accessing government subsidies on fees based on means testing
- Excellent written and oral communication skills.
- Proven ability to work collaboratively within a team and with a wide range of referral groups.
- Experience in promoting services and achieving sales targets.
- Excellent customer services acumen, time management, organisational and communication skills, with the ability to adapt and problem solve.
- Innovate mind set
- A compassionate, flexible and positive approach to customer engagement
- The ability to nurture friendly,



respectful relationships and contribute to a collaborative team workplace.

Required evidence

You will also be required to provide evidence of, or in the process of obtaining: A current Police Record Check

Acknowledgement of Traditional Owners

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to their Elders past and present.

Diversity & Inclusion

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and/or Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

About Mercy Health

Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services. If you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us! Mercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development. Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need. We look forward to welcoming you to your journey with Mercy Health.

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📌 Business Development Consultant (Melbourne)
🏢 MERCY AGED AND COMMUNITY CARE
📍 Melbourne