Job Description

Commercial Account Manager | Build Relationships. Drive Growth. Deliver Client Success.

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Join Xeople

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At Xeople, we're transforming the way organisations attract, engage and manage talent. We're looking for a commercially driven Commercial Account Manager who thrives on building relationships, solving business challenges and delivering exceptional client experiences.

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This is more than a sales role. You'll own the entire client journey—from the first conversation through implementation and into long-term partnership—helping clients maximise the value of the Xeople platform while driving sustainable revenue growth.

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What You'll Be Doing

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As a Commercial Account Manager, you'll be responsible for:

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Win New Business

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- Build and manage a solid pipeline of qualified opportunities.
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- Identify and engage prospective clients through inbound and outbound activities.
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- Conduct discovery sessions to understand business challenges and commercial objectives.
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- Develop tailored solutions that demonstrate measurable business value.
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- Present compelling software demonstrations and commercial proposals.
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- Support negotiations and guide opportunities through to contract execution.
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Lead a Seamless Client Journey

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- Own the commercial handover from Sales to Operations.
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- Ensure implementation teams receive clear client requirements and agreed commercial commitments.
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- Stay engaged throughout onboarding to ensure a smooth, successful implementation.
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- Act as the trusted commercial contact from day one.
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Grow Strategic Client Relationships

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- Build strong relationships with senior stakeholders.
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- Conduct regular business reviews to identify new opportunities and evolving client needs.
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- Monitor platform adoption and proactively address risks to client success.
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- Deliver an outstanding client experience that drives loyalty and long-term partnerships.
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Drive Account Growth

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- Identify opportunities to expand client investment through additional products and services.
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- Lead renewal conversations and commercial reviews.
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- Develop strategic account plans that increase client lifetime value.
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Be the Voice of the Client

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- Capture client feedback and market insights.
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- Work closely with Product and Marketing to influence future platform development.
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- Share customer success stories and identify opportunities to improve the client experience.
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What You'll Bring

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You'll be successful if you have:

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THIS IS A SENIOR ROLE. EXTENSIVE SALES EXPERIENCE IS MANDATORY

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- Experience in B2B SaaS, technology, software or solution sales.
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- A consultative sales approach with strong commercial acumen.
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- Proven success managing accounts and building long-term client relationships.
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- Confidence presenting solutions to senior executives and decision-makers.
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- Strong negotiation, communication and stakeholder management skills.
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- Experience managing CRM systems and sales pipelines.
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Where you will be

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This role is hybrid, 3 days in office/ 2 WFH, based in our Seaford office on the sunny Mornington Peninsula. You will be expected in office all 3 days (with the exeption of client onsite visits, or trade show attendance).

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A lucrative salary + commission and bonus scheme is on offer to the right candidate in line with industry experience and performance.

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Highly Regarded

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- HRTech, Recruitment Technology or Workforce Management experience.
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- Considerable enterprise or mid-market sales experience.
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- Experience working with recruitment agencies or workforce-intensive industries.
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Why Join Xeople?

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You'll have the opportunity to influence the entire client lifecycle, work closely with executive leadership and play a key role in the continued growth of an innovative SaaS business. This role offers genuine ownership, meaningful client engagement and the opportunity to make a measurable commercial impact.

📌 Commercial Account Manager (Victoria)
🏢 Entire Software
📍 Victoria