Future Generation Joint Venture (FGJV) is the principal contractor for Snowy Hydro's Snowy 2.0, Australia's largest committed renewable energy project. We bring the combined engineering expertise of three companies - Italy's Webuild (formerly Salini Impregilo), Australian-based Clough and US-based Lane Construction.
Snowy 2.0 is the next chapter in the Snowy Scheme's history. It is the largest committed renewable energy project in Australia and will provide on-demand energy and large-scale storage for many generations to come. This Iconic Project has and will continue to create its own legacy in Australian history.
Purpose of the Role:
To provide basic to advanced desktop side troubleshooting, maintenance and IT support to our end users, both locally and remotely.
Qualifications:
- Bachelor's Degree in Computer Engineering, Information Technology, Computer Science or Telecommunications or related discipline
- Industry based Certifications and/or formal training such as: MCSA/MCSE/CCNA /ITIL or other related courses
- White Card
Experience:
- Minimum 2 years' experience supporting an IT environment with over 60 computers. Providing support to multiple sites
- Experience working in the Construction Industry in a similar role - preferred
- Knowledge of TCP/IP networking, LAN, Wireless Networks
- Familiar with General Operating Systems, Enterprise Programming languages and office software
- Working knowledge of Back up and Virtualisation
- Robust understanding of IT Principals
- Sound understanding of application life cycle and operating systems
- Strong understanding of Network Infrastructure and related topology
- Understanding of IT security
- Language: fluent English mandatory; an additional language constitutes an advantage
- A strong commitment to a team-based environment, with strong collaborative skills
- Communication - strong verbal and written communication skills
- Sound analytical problem-solving skills
- Growth mindset and willingness to accept criticism
- Strong problem-solving ability
- Well-developed time management skills
- Exceptional attention to detail
Core Accountabilities and Responsibilities:
- Assist IT Network Supervisor in fulfilling sites IT needs
- Troubleshooting all FGJV personnel IT matters
- Excellent PC/laptop troubleshooting skills (both software and hardware);
- Set up computer, printer, email, mobile device for end users.
- Configure SOHO router, WIFI AP, patch network cable, understanding the meaning of Cisco switches' LED lights.
- Ability to train staff on newly installed hardware and software systems.
- Ability to check Security software and regular update and patch management,
- IT assets management
- Ability to troubleshoot complex software and hardware issues
- Weekly Reporting to IT Manager and Head of ICT
The above listed authorities & responsibilities are only a guide and may change as directed by your Manager/Supervisor or as per the requirements of FGJV Management.