Are you a self-motivated Technical Business Analyst with experience in complex transformation programs and comfortable working in delivery phases? If so, we’d like to hear from you.
A major transformation program is underway to modernise core operations across a large, asset-intensive organisation. This initiative focuses on improving the end-to-end customer journey, from order capture through to service delivery, by connecting multiple enterprise platforms within a highly integrated environment.
The program is entering critical delivery stages, offering the opportunity to contribute to a complex, business-critical implementation that is reshaping operational processes and system capability at scale. Monthly travel to Brisbane required, plus 1-2 weekends of work per month until December, with overtime or TOIL available.
Your responsibilities will include:
Lead gap analysis and refine requirements during late-stage delivery, ensuring alignment across business and systems
Translate business processes into transparent user stories, acceptance criteria and functional specifications
Partner with delivery,
integration and business teams to resolve issues and drive outcomes
Support UAT from a BA perspective by guiding business validation and resolving requirement queries
Facilitate workshops and effectively manage complex stakeholder groups across business and technology
Proactively identify risks, dependencies and gaps, driving resolution through structured governance
You should have the following skills and experience:
Proven experience as a Senior Business Analyst on complex, multi-system transformation programs
Strong technical mindset with exposure to DevOps tools, data analysis and Excel
A proactive, delivery-focused approach with the ability to operate with minimal direction
Demonstrated strength in process analysis and identifying gaps in delivery phases
Experience supporting UAT and resolving requirements-related issues
Excellent stakeholder engagement skills, with the ability to manage challenging environments