Barry Plant St Albans is a leading real estate agency committed to delivering exceptional service to our clients and community. With a strong reputation built on professionalism, expertise, and customer care, we pride ourselves on being a trusted partner for all property matters in the St Albans area. Our team is dedicated to creating a welcoming, supportive workplace where every team member can thrive and contribute to our continued success.

About the role

We are seeking a reliable and organised Receptionist / Administration Support qualified to join our St Albans office on a full-time basis. This is a key front-facing role that forms the backbone of our daily operations, ensuring smooth communication between clients, staff, and external stakeholders. You will be the first point of contact for our clients, setting the tone for their experience with Barry Plant. This position is essential to maintaining our high standards of customer service and operational efficiency.

Key responsibilities

Greeting clients, visitors and callers in a professional and courteous manner

Managing incoming and outgoing telephone calls and directing them to appropriate staff members

Responding to client enquiries via phone, email and in person with accurate information

Scheduling and coordinating appointments, open homes and property viewings

Processing property documentation and maintaining accurate filing systems

Providing administrative support to sales and management staff

Managing front desk operations, including mail distribution and office supplies ordering

Maintaining confidentiality and handling sensitive client information appropriately





Supporting event coordination and promotional activities as required

Performing general administrative tasks to support day-to-day office operations

What we're looking for

Proven experience in a receptionist or administration support role, preferably in a customer-facing environment

Excellent verbal and written communication skills with professional telephone manner

Strong organisational and time management abilities with capacity to manage multiple tasks simultaneously

Proficiency with Microsoft Office applications and general computer literacy

High level of attention to detail and accuracy in record-keeping

Friendly, patient and professional demeanour with outstanding customer service skills

Ability to work independently and as part of a collaborative team

Discretion and ability to handle confidential information responsibly

Flexibility and willingness to adapt to changing priorities

Familiarity with real estate terminology and processes is advantageous but not essential

What we offer

Barry Plant St Albans is committed to providing a supportive and inclusive workplace where you can grow and develop your career. We offer competitive remuneration, a friendly team environment, and the opportunity to be part of a well-established and respected real estate agency. We value our staff and recognise their contributions to our success. You will have the opportunity to develop your skills in customer service, administration and real estate operations whilst working with experienced professionals. We encourage a healthy work-life balance and provide a professional, welcoming workplace culture.

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📌 Receptionist / Administration Support (Geelong)
🏢 Barry Plant
📍 Geelong