Job Description

True Water is a private water utility and the leading provider of wastewater treatment solutions across Australia, New Zealand, and the Pacific Islands. We are committed to delivering innovative infrastructure solutions while fostering a positive, inclusive, and high-performing workplace. We believe our people are our greatest strength and value collaboration, initiative, and professional growth.

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About the role

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True Water is seeking a motivated and organised Client Coordinator to support our clients and internal teams across a range of service and project activities. This role plays a key part in coordinating client communications, managing documentation, and ensuring the smooth delivery of products and services. The Client Coordinator will act as a central point of contact for clients while providing administrative and operational support to sales, technical, consultancy, and service teams.

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Key responsibilities

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Completing and maintaining documentation throughout service and project delivery

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Acting as the primary point of contact for clients and providing high-quality customer support

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Coordinating the delivery of products, services, technicians, and external suppliers

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Managing supplies and monitoring stock levels

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Supporting and coordinating activities across sales, consultancy, and service teams

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Assisting in the preparation of regular reports and internal documentation

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Organising and scheduling client appointments, site visits, and internal meetings

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Ensuring clear communication between clients and internal teams to support efficient service delivery

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About you

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Minimum 2 years' experience in a client coordination, project administration, or similar role

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Ability to work independently with a proactive and energetic approach

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Strong understanding of administrative, coordination, and customer service practices

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High attention to detail with strong problem-solving skills

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Proficiency in Microsoft Office, particularly Excel and Word

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Knowledge of office management systems and procedures

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Robust time management skills with the ability to prioritise tasks effectively

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Excellent organisational skills and the ability to manage multiple tasks simultaneously

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Strong written and verbal communication skills

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High School Certificate: additional qualifications in administration, project management, sales, or customer service are advantageous but not essential

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Why Join True Water?

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At True Water, we're proud to foster a supportive and collaborative culture that values growth, innovation, and sustainability. When you join our team, you'll enjoy:

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Be part of a licensed private water utility - not just an installer.

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Work on landmark infrastructure projects - mine camps, eco-resorts, council utilities, and remote communities.

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Genuine variety - no two projects are the same, from $50k pump upgrades to multi-million-dollar WWTP builds.

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The chance to work with industry-leading wastewater technologies.

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Being part of a growing company shaping the future of sustainable infrastructure.

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Competitive base salary plus performance-based incentives.

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Flexible working hours and/or days may be considered for the right candidate

📌 Client Coordinator (Maclean)
🏢 True Water Australia
📍 Maclean