Job Description

Kick-start your Internal Sales career with a stable, full-time role in our Gold Coast team. No industry experience needed, just a positive attitude, strong customer service skills and a willingness to learn.

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At ACD Trade, we're one of Australia's largest air conditioning wholesalers, with 16 branches across QLD, WA and NT. As part of the Beijer Ref Group, we're backed by a national network of more than 100 branches and 800+ employees. While we're a well-established business, what really sets us apart is our people-first culture and commitment to helping our team succeed.

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We're looking for someone friendly, dependable and eager to learn to join our Gold Coast branch in this full-time Internal Sales role.

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Whether you're coming from retail, customer service, administration or another customer-facing role, this is a fantastic opportunity to build a long-term career with a trusted business that values attitude, teamwork and growth.

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What's in it for you?

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- Great team culture – Join a supportive team that lives our values: Committed, United, Engaged and Straightforward. We work hard, support one another and enjoy what we do.
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- Full training provided – No industry experience? No problem. We'll provide the training, tools and support you need to succeed.
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- Real career development – Grow your skills through coaching, mentoring and genuine opportunities to progress within the business.
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- Job security – Be part of a successful and growing business backed by a global leader in refrigeration and air conditioning distribution.
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- Competitive salary package – Enjoy a competitive salary package with an incentive plan as part of the role.
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What you'll be doing

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- Building strong relationships with customers and identifying sales opportunities
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- Supporting phone and counter sales enquiries
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- Providing product recommendations and solutions, with full training provided
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- Preparing quotes, processing customer orders and invoices
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- Assisting with stock management and order picking
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- Supporting general branch and administrative activities
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- Delivering honest, reliable and professional customer service
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Who we're looking for

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We're not just hiring for experience; we're hiring for the right attitude. We'd love to hear from you if you:

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- Enjoy helping people and creating positive customer experiences
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- Have strong communication and relationship-building skills
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- Are organised, reliable and keen to learn
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- Feel confident using a computer, with basic to intermediate skills
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- Take pride in being part of a team and contributing to shared success
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- Are looking for a reliable role with a company that invests in its people
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Please note that the successful applicant will be required to complete a pre-employment medical assessment (including drug and alcohol screening) and a National Police Check.

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Ready to get started?

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If you're looking for a long-term career with a supportive team, real development opportunities and a company that values its people, we'd love to hear from you.

📌 Internal Sales (City of Gold Coast)
🏢 ACD Trade
📍 City of Gold Coast