Job Description

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Lifecare is seeking a Receptionist to join our dedicated team and positively contribute to the exceptional care of our patients. Looking for some diversity in your role? You will be joining us on a casual basis at our clinic at our Oak Park and Essendon clinics.

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You will be answering and addressing incoming telephone queries, scheduling patient appointments, processing payments, invoicing and balancing daily banking, you will maintain a clean and tidy waiting room, clinic rooms and kitchen, and replenishments, and complete other administrative tasks as required.

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This role is ideal for someone who thrives in a busy customer-facing environment and enjoys making a genuine difference to people’s day.

Why join Lifecare? n

Make a real impact – Be part of a growing, forward-thinking clinic where your contribution truly matters

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Supportive team culture – Work alongside a collaborative team that values what you bring

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Room to grow – Access career opportunities across the wider APM Group network

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Community connection – Build relationships with patients and the local community

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Perks included – Discounted health insurance and wellbeing support

What You’ll Be Doing n

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- Delivering a professional and welcoming front desk experience for every patient
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- Coordinating day-to-day reception and clinic operations
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- Managing bookings, invoicing and general admin processes
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- Building strong relationships with patients, health professionals and stakeholders
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- Identifying opportunities to improve systems and service delivery
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- Supporting coverage across multiple sites when required
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What We’re Looking For nn
- Experience in a reception, customer service, or administrative role (medical experienced highly regarded)
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- A people-first mindset with a strong customer service focus
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- Robust organisational skills and ability to manage competing priorities
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- Confidence working in a fast-paced environment
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- Experience with booking or practice systems (e.g. Nookal) is desirable, not essential
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If you bring initiative, reliability and a genuine focus on great service, we’d love to hear from you.

About Lifecare Physiotherapy n

Lifecare Oak Park Physiotherapy offers a varied caseload from acute injuries to chronic pain management. You’ll work in a clinic that prioritises personalised care and long-term health outcomes.

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With more than 35 clinics and over 300 practitioners, Lifecare Physiotherapy is committed to delivering comprehensive, patient-centred care. We also invest in our people through ongoing professional development and a highly structured clinician mentorship program.

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Lifecare is one of Australia’s largest sports medicine networks, with clinics across four states. We are supported by our parent company, APM - a Perth-founded provider of health, employment, disability, and workplace services - enabling us to make a meaningful difference in people’s lives. Through APM, our team members benefit from strong career development opportunities while contributing to positive outcomes for the communities we serve.

Mobilise Your Potential - Join a team where movement matters—yours and your patients. n

We're committed to Equality, Diversity and Inclusivity We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.

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📌 Receptionist (Victoria)
🏢 Lifecare Australia
📍 Victoria