Retail Drinks Australia (RDA) is seeking a qualified, driven, and passionate Membership Development Manager to strategically grow the national membership across applicable categories, including engagement, recruitment, and retention strategies, and to proactively promote our value-driven services and benefits to prospective and existing members ensuring strong awareness, take-up, and satisfaction.

Key responsibilities:

Research needs, develop and manage an agreed membership development strategic plan to ensure the maximum retention of existing members, and the continued growth of recent members.

Develop and implement a cost effective and regular communication activity, that will include but not be limited to regular and ongoing store visits to metro & regional liquor retailers, presentations & promotions.

Regular liaison with other key industry stakeholders, including but not limited to Independent Retailer, Retail Banner Groups, Wholesalers, Suppliers, other service providers, and where applicable, the RDA Board of Directors.

Be a primary contact and liaison point for members in applicable categories, ensuring the CEO and broader Management team is kept informed of issues, opportunities, threats or any other matter that may affect the members, the organisation, or the sector.

Be an ambassador for RDA services and benefits, by proactively promoting to existing and prospective members, achieving a maximum take-up of key services, to build on the existing level of sundry income to the Association.

Attend industry meetings and events, hosted by RDA or other industry stakeholders, as a representative of RDA and the retail liquor industry.

Assist and support the CEO and broader RDA team in the successful delivery of key events, meetings and programs, including but not limited to the Retail Drinks Industry Summit & Awards,



RDA Board Meetings, Committee Meetings, etc.

Develop a solid understanding of the various State & Territory Liquor Laws and Regulations; legislative and industry issues to build RDA's relevancy to existing and prospective members, including but not limited to Liquor Acts and Liquor Regulations, Retail Trading Acts, Guidelines, Workplace Health & Safety Act, etc.

Through the strategic communication plan, ensure members are well informed of applicable changes to Federal, State & Territory legislative and/or regulatory requirements.

About you

A minimum of five (5) years' experience in a sales or business development role.

Liquor industry and/or Industry/Membership Association experience, ideally with a small - medium business focus, or a general understanding of small business environments.

The hunger and drive to achieve required results, the resilience to remain focused in a dynamic and challenging environment, and ability to anticipate and adapt quickly to changing environments.

A high level of communication and interpersonal skills, with the ability to quickly build rapport and trust with all levels and types of stakeholders.

Ability to perform responsible, front line membership representation involving extensive intra and interstate travel and ability to work unsupervised.

Experience in the management of member programs and services, including but not limited to: insurance, energy management, education, training/professional development, events, etc.

About us

Retail Drinks Australia (RDA) is a peak national industry body and the voice for Australia's $18 billion retail liquor industry. With a vision of "enhancing the freedom to retail responsibly", RDA's objective is to nurture a stable political, social and commercial environment in which the retail liquor industry may grow sustainably.

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📌 Membership Development Manager (New South Wales)
🏢 Retail Drinks Australia
📍 New South Wales