Customer Service Support/Service Advisor- Jacob Toyota

Jacob Toyotais part of the Jacob Group of Companies, a proud, locally-owned family business operating in the region for over 90 years. Our success has been built on exceptional people who work with us and their desire to achieve and provide our customers with the best product and experience.

The Opportunity:

We are seeking an enthusiastic and customer-focused Service Advisor to join our busy Toyota Service Department in Albury. This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in delivering exceptional customer service, and is looking to build a rewarding career in the automotive industry.

We’d love to meet a passionate, customer-focused individual ready to bring our new showroom to life.

If you love cars and enjoy customer service, don't miss out onthis career opportunity!

While an automotive background is an advantage, we will provide extensive training to individuals with the right attitude.

The Role:

Customer Service: Greet customers warmly, listen to their concerns, and provide knowledgeable advice and recommendations regarding their service needs.

Order Processing: Efficiently process repair orders,



ensuring accuracy and timely delivery to meet service department needs.

Technical Support: Collaborate with service technicians to understand technical requirements and provide appropriate service solutions.

Administrative Tasks: Perform administrative duties such as invoicing, scheduling and maintaining service records.

Why Join Us?

At the Jacob Group of Companies, we are committed to providing our employees with a rewarding and fulfilling work experience:

Brand new, modern, state-of-the-art showroom

Career Progression- Ongoing training, mentorship and professional development

Fantastic Team Culture -Join a friendly, close-knit team that values hard work and respect

Long-term employment - Opportunities to grow within the Jacob Group of Companies

Employee Benefits - A vast range of employee discounts and special offers

Requirements

Excellent communication and organisational skills

Strong attention to detail and ability to multitask in a rapid-paced environment

Sound computer skills

Positive attitude and team-oriented mindset

Qualified presentation

Current Driver's Licence

Please note that only shortlisted applicants will be contacted.

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📌 Customer Service Support/Service Advisor- Jacob Toyota (Albury)
🏢 Jacob Group
📍 Albury